Are you a subscription business? Maybe you've taken advantage of the cloud computing infrastructure and quickly launched your product to market. Maybe you're an online publisher experimenting with different paid content models. Maybe you're a SaaS company or you just launched a new Facebook application.
But how are you getting paid?
It used to be so easy… a customer paid for your product and you delivered it—transaction complete. But with subscriptions, you must collect payments over and over again, without disrupting customers' service. Current solutions don’t address the headaches of recurring payments. They fall short when a customer's credit card exceeds the approved limit, or it has expired. Or when an automatic account deduction fails due to insufficient funds or an invalid pin. The list goes on and on. For years companies have struggled unsuccessfully to manage their recurring payments with solutions that don't scale and can't handle the complexity.
But not anymore. Introducing Z-Payments 2.0, the first product built specifically to manage the entire recurring payment lifecycle. Z-Payments gives subscription businesses the ability to accept traditional payments, like check or wire transfer, manage recurring payments, automate exception handling around any payment issues, view customer account balances, and shorten collection cycles, all in one complete solution. And Z-Payments 2.0 is built with PayPal X, the leading online payments platform, so customers know every transaction is fully secure.
With Z-Payments, any subscription business can manage and collect recurring payments from customers. Z-Payments is how subscription businesses get paid:
Recurring paymentsZ-Payments makes it easy to receive, reconcile, and manage recurring payments at any frequency — ad hoc, monthly, semi-annually, annually, etc. With Z-Payments, your subscription customers can now make their recurring payments with popular payment gateways such as PayPal, Cybersource and Authorize.Net. Support for Chase Paymentech coming soon! |
Electronic and physical paymentsZ-Payments enables companies to accept any form of electronic payment method, including PayPal, ACH, credit cards, debit cards, and wire transfers, as well as traditional checks and even cash. |
Payment exception handlingZ-Payments warns you in advance when credit cards are about to expire and has full workflow to handle electronic payment exceptions when they occur — every type of recurring payment failure from an invalid credit card #, rejected credit cards, credit card exceeded limit, etc. |
Reduce billing and payment disputesZ-Payments provides a full history and audit trail for every payment, giving subscription companies and customers the big picture they need to quickly resolve billing questions and payment disputes. |
Shorten collection cyclesCash is king and Z-Payments lets subscription businesses get paid faster. Automated collections and dunning workflow notifies customers of past due amounts and suspension notices. 30/60/90 day aging reports give executives insight into past-due payments and current status. |
Built with PayPal XEnjoy the speed, convenience, and safety of the first open online payments platform. |
Process credit card payments in a PCI Compliant WayAll sensitive customer data is encrypted in accordance with PCI DSS v1.2 standards, so you can rest easy knowing that your customers’ data is protected at the highest level. |
No more manual reconciliationsZ-Payments automatically applies payments against invoices and allows you to easily reconcile and reflect any changes to the original subscription and any amendments applied. |
Streamline revenue operationsTrack and automate key revenue operations transactions, including voids, refunds, overpayments, chargebacks, and credit adjustments. All transactions are automatically reflected on the account and invoice balances. |
Let customers choose how to payWith Z-Payments, companies can give their customers more choices, from support for multiple payment methods and auto-pay options to the ability to change how they pay at any time. Z-Payments also supports pre-authorized limits using PayPal's latest Adaptive Payments capabilities in PayPal X. |
The Z-Payments product has three major modules:
Customer AccountsManages your customer payment information, including payment cycle, preferred methods, payment histories, adjustments, credits, current account balances, and payment status. |
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Payment OperationsStreamlines how you receive recurring payments from your subscription customers, including one-time, recurring, and usage based payments, supports all electronic and physical payment methods, and includes workflow to anticipate and handle failed electronic payment scenarios. |
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CollectionsHelps you track and collect payments from customers with automated workflow for past-due and suspension notices, 30/60/90 day aging reports, and the ability to handle charge backs and disputes. |
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