Enabling seamless subscription commerce in salesforce.com

“Zuora's superior technology stack and APIs make integration with salesforce.com seamless. Seeing the integrated pieces now, it's hard to see where one product ends and the other one starts.” - Q Saeed, EVP of Business Operations and Technology, Open Range Communications

Do you use salesforce.com, the worldwide leader in on-demand CRM services, to manage your vital customer and sales data? Don't you want to manage your recurring billing, online payments, and subscriptions in salesforce.com as well?

Z-Force 3.0 contains all the features and functionality of Z-Force, but with more robust and advanced functionality such as improved quoting features, support for amendments and change orders, performance upgrades, and support for salesforce.com Chatter. With Z-Force 3.0's powerful e-commerce, quoting and customer support features, you can start taking subscription orders from your website and manage those customers in salesforce.com. You can standardize and enforce pricing across all channels. And you can arm sales and service teams with data that can help improve retention, increase renewals, and drive more upsells.

100% native Force.com Application with Two Modules:

Z-Force 360 - Now you have a 360-degree view within salesforce.com for all customer subscription, billing, and payment data, as well as up-to-date metrics for your subscription business. Standard and customized reports, as well as dashboards provide visibility into critical subscription metrics, such as renewal rates, monthly recurring revenue, contract value, upsell and cross-sell, and collections - all within salesforce.com!

Z-Force Quotes - Today your sales team can easily build customer-ready quotes that are automatically pushed to the billing system for end-to-end billing and subscription management. Sales and customer relationship managers have full visibility into customers' existing subscriptions as they create upsell orders. And simple point and click interface makes modification of any subscription a breeze.

Key Capabilities

	Today you can define packaging and list prices for subscriptions on one-time, usage, and recurring charges.		Sales and support teams have full visibility into the current status of customer's subscriptions, invoices, and payments.
	Your sales team can create custom quotes on orders for new subscription, change orders, upsells, and amendments.		Finance and sales managers understand state of business with a full revenue dashboard.
	Once an order is finalized, just one single click starts the billing process.		Now you can collaborate across the organization about quotes, orders, and subscriptions using Chatter.

“Z-Force 3.0 enables us to have rich subscription data and metrics in salesforce.com. This gives our sales reps the ability to have real-time data to manage upsells, cross-sells and renewals, greatly improving the flow of communication amongst our sales, finance and operations.” - codesion

“We are in process of rolling out Zuora across three continents to create seamless integration between sales and finance for sales quoting and order processing. The implementation of Zuora is driving improved efficiency within our sales teams and is enabling improved data flow between our salesforce.com CRM and Oracle financials system.” - Reed Business Information