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THE LEADER IN SUBSCRIPTION BILLING & PAYMENT SOLUTIONS
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| Every four to five weeks Zuora releases a new set of functionality based on guidance from our customers. |
June '10 Release |
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Payment Operations, Including Refunds |
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The ability to handle refunds and credits accurately and promptly are key tools for improving customer satisfaction and reducing churn. Managing these properly is important, which is why our functionality includes: Maintain Control and Financial Auditability Our solutions allows only authorized users to issue refunds. Respond Quickly to Customers Customers are now automatically refunded directly to their credit card. Prevent Errors The intuitive user interface ensures that users see all transactions that impact an invoice including payments, refunds, and adjustments when dealing with billing inquiries. Clearly Communicate to Your Customers All payments, refunds, and credits that impact their balance can be made visible to end customers on their invoices. |
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Z-Force 360 Enhancements |
Invoice Improvements |
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| We've improved our native SFDC integration to support: Scheduled Sync This ensures the data the users see, is up to date by automatically synchronizing the latest data between Zuora and SFDC. Performance Improvements Now customers with large amounts of data can synchronize their data in a fraction of the time. |
We've made more and more data available on our invoices to allow customers the greatest flexibility in presenting to the customer exactly the information they need. Unified Transactions Table Now you can see all transactions that have been applied to a specific invoice, creating an "at a glance" view of the exact status of the invoice. Charge Sorting By sorting all charges on the invoice, it’s now easier than ever for bill recipients to understand what exactly they’re being billed for. |
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Customer Chatter |
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